Wilding Butler cares passionately about its clients, its people, its performance and service. We strive to ensure zero defects at hand over, on every completed project entrusted to us. For this commitment to be achieved, dedicated involvement before the construction stage commences is paramount.
To reduce the incidence of defects, we implement our Quality Management System control
procedures on all projects, with the site management team making regular inspections
in accordance with our QMS Manual during the construction phase.
Should an issue arise with the completed building the responsible director will investigate
the matter in the first instance and arrange for our After Care Manager and his team to
rectify any agreed faults.
Once outside the defects liability period, faults do sometimes occur on the completed building,
which may or may not be as a direct result of our activities. In these circumstances, Wilding Butler will, to the best of its ability use reasonable endeavour, to assist a client in trying to resolve
any such issues.
Tel: 01962 717850
Fax: 01962 717860